Return Policy

**Due to COVID-19, No Returns until Further Notice.

Return Policy

** As of March 17th, ALL RETURNS have been halted due to COVID-19. Our Return Policy will be put  back in place at a later date. Thanks, GladRagz.

GladRagz  committed to providing customers with quality items and the best customer service. We stand behind everything we sell. If you are not 100% satisfied with your purchase, you may return your item(s) for a store credit. We do not issue refunds.

Please note the following items are final sale and cannot be returned:

Sale/Discounted or Promotional Items

Orders placed using a Store Credit

Accessories

Bodysuits

Swimwear

Worn Items

Washed Items

Items with scents, deodorant, and signs of wear

Returning your Purchase

Items purchased from GladRagz are eligible for store credit within 3 days of receiving. After the 3rd day the item is considered a final sale.  All returns must be submitted on our website using the Return System within 3 days of receiving your item. (Any items shipped without a Return Request or outside of the Return Policy Guidelines will not be credited). 

Once we receive your original merchandise, a store credit will be issued only if the merchandise is returned in its original, unworn, unwashed, undamaged condition with original tags attached. No Exceptions.  

Unfortunately, at this time, return shipping costs are non-refundable.

GladRaz reserves the right to refuse any return if the item does not meet the criteria listed above.


Store Credits

Once your return is processed, you will receive an email notification with your store credit. Please allow 5-7 business days for us to receive and process your return. All orders placed with a store credit is a final sale. 


Refused Packages

Orders that are refused will be charged a reshipping fee in order for us to ship the package back to you. 



Please send all returns prepaid:

GladRagz Boutique
2942 Capital Park Dr
Tallahassee,FL 32301

Our Return Policy has been updated as of March 9, 2020. Please note that by making a purchase at GladRagz you agree to this return policy.